If you’re doing all the right things with your business, then it’s going to grow.  And if it grows, things will break.  To make things even more fun, sometimes everything breaks at once.

Eventually it’s necessary to stop what you’re doing, scrap an old system or systems, and rebuild or redesign them for the new reality.  Doing so is a lot of work, and it can be difficult for entrepreneurs to sacrifice what they think is forward motion in order to rebuild.

Some signs that it’s time for a rebuild/redesign are:

• You find yourself fixing the same damned issues over and over again
• People that formerly were on top of things are now struggling
• Tasks that used to be completed on time are now regularly late
• Communication now feels sloppy
• Managers are doing more technical work than managing, and you’re doing more managing than vision work

…to name a few.

Notice that the customer isn’t mentioned anywhere above.  If the customer’s experience is affected that means your systems need to be redesigned yesterday.

Pay attention to your business and suck it up when something needs to be rebuilt or replaced.  Otherwise your customers will replace you.

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